Hippodrome Casino Privacy Policy – How We Use Data Across Membership, Digital Services and Security

Privacy Policy

Hippodrome Casino Privacy Policy reflects our commitment to protecting the privacy and security of personal information entrusted to us. The information we process depends on how you interact with our venue and digital services and may include details provided when registering for an account, joining Hippodrome Rewards, communicating with us or using selected services. We aim to handle that information for defined operational, service, security and regulatory purposes.

Account and membership interactions can involve information such as your name, email address, date of birth and other details needed to register or verify an account. Depending on the service used, we may also process information connected with preferences, rewards activity, communications or bookings. Access to personal information is managed according to the purpose for which it is required and the privacy arrangements applying to that service.

Our digital services also use cookies and related technical information. Strictly necessary cookies support functions such as security, network management and accessibility, while analytics and customisation cookies help us understand how digital services are used and improve the experience. Marketing cookies may be used to make promotional messages more relevant, and cookie preferences can be managed through the available consent controls.

Security and venue-protection measures may involve additional processing under specific privacy notices, including CCTV, body-worn cameras or live facial-recognition technology where applicable. Our dedicated notices explain how these systems are used and how information is protected in those contexts. Individuals can also exercise the data-protection rights available to them, including requesting access or correction and, where the applicable conditions are met, restriction or deletion of personal information.

Information Covered by Hippodrome Casino Privacy Policy

Data type	Typical purpose	Protection approach
Identity details	Registration, verification and service administration	Controlled handling according to purpose
Contact details	Account communication and requested services	Access appropriate to the service
Rewards information	Membership and reward administration	Managed under membership privacy arrangements
Technical data and cookies	Security, functionality, analytics and personalisation	Cookie controls and category-specific settings
Security imagery	Venue safety and specific responsible-gambling controls	Separate notices and defined security procedures

Frequently Asked Questions

Why does Hippodrome Casino Privacy Policy cover personal data?

We use personal information where it is needed to operate services, administer accounts and memberships, communicate with guests, support security and meet responsibilities connected with our activities. The exact information and purpose depend on the interaction or service involved.

Can I ask for my personal information to be corrected?

Data-protection rights allow individuals to raise requests concerning information held about them, including access and correction. Other rights, such as restriction or deletion, may apply where the relevant legal conditions are satisfied, and requests are handled through the privacy procedures in force.